The Questions Collectors Ask Us Most
Over time, the same questions come up. Here are our plain answers, including the ones that are not flattering.
A question we cannot answer well is a question we should be asked more often.
Summary
- Common questions cover materials, finish, serial numbers, shipping, and what to expect from a one-of-one.
- Some answers are limited, for example we do not offer laboratory certification of the wood.
- We would rather answer honestly than sound impressive.
Key takeaways
- Ask before you buy.
- Honest limits build trust.
- Details about a specific piece are always available on request.
These are the questions we see most. We have tried to answer them in the way we would want to be answered.
Is it really coffee wood?
The roots come from old coffee trees on our finca or nearby farms. We rely on provenance and documentation, not laboratory certification. See Is It Really Coffee Wood?
How old are the trees?
Farmers tell us the trees are around a hundred years old, based on their knowledge of the land. We cannot prove exact ages for each tree, so we do not state them for individual pieces.
What is the finish?
Museum-grade mineral oil and natural beeswax, applied by hand. It is meant to be renewed over time. See How to Care for a Root-Wood Candleholder.
Does each piece have a serial number?
Yes. Each is recorded, and you can look it up on the Verify page to see its authentication certificate. See Serial Numbers and the Verify Page.
How is it shipped?
Worldwide with DHL, fully insured on receipt, packed in a handwoven cloth bag and protective packaging. Customs charges depend on your country. See Shipping to the World.
Can I get two that match?
Not identical ones. We can suggest pieces that sit well together. See Why We Do Not Make Matching Pairs.
Is it an investment?
We make no claims about future value. We encourage buying a piece because you want to own and use it.
Is it safe to burn a candle in it?
With sensible precautions, yes. Read Burning Candles Safely in Wood Holders and never leave a flame unattended.
What does the Styled Studio show?
An AI-generated preview of how a piece might look in a setting. It is an aid, not a photograph, and the real object will differ.
Do you make other things?
Our focus is candleholders. We have also been developing coffee-related plans, including roasting and, in time, flavoring, but those are separate matters.
What if I have a question that is not here?
Ask. We would rather answer ten questions than have you feel uncertain. Contact us through the site or WhatsApp.
A last point
If you feel we did not answer something fully, tell us. This list will grow.
Common questions
Can I ask about a specific piece?
Yes. We can send more photographs and details.
Do you offer certificates?
Each piece has an authentication certificate linked to its serial number. We do not offer independent laboratory certification of the wood.
Keep reading
Every piece is one of one.
Browse the specimen archive and acquire the piece that speaks to you. Each is catalogued once and sold once.